Frequently Asked Questions
When are the first results of skincare visible?
With consistent use of our dermatological skincare products, initial improvements in skin appearance can often be observed after just a few days. Long-term results usually become apparent after a full skin cycle of approximately 28 days.
Are the high-tech systems suitable for professional use?
Yes, our systems were specially developed to meet the high demands of beauty salons and aesthetic clinics. They offer precise adjustment options for first-class treatment results.
How is the quality of the devices ensured?
Every system undergoes a rigorous internal functional test before delivery. We only release a device for shipment when all parameters meet our high quality standards.
Will I receive an introduction to its operation?
We won't leave you on your own. You will receive detailed documentation for our systems. If required, we also offer further support so that you can fully exploit the potential of the technology.
Can I combine the serums with devices from other manufacturers?
Our serums are optimized for maximum active ingredient absorption. They are ideal for infusion using Hydra systems or ultrasound, regardless of the device model.
Why is the delivery time for devices up to 14 business days?
This period includes careful procurement and our comprehensive quality control. We want to ensure that your device arrives in perfect condition.
What happens in the event of a technical problem?
Should a technical issue arise, please contact us immediately at info@demidora.de. We will find a quick solution so that your studio operations are not affected.
Which skin types are DemiDora products suitable for?
Our formulations are designed to cover a wide spectrum. We offer specialized solutions for sensitive skin, anti-aging prevention, as well as for blemished or dehydrated skin. Each product is tailored to the specific needs of the skin barrier.
Are the ingredients clinically tested?
Yes, at DemiDora we rely on scientifically proven ingredients in high concentrations. Our serums contain proven active ingredients such as hyaluronic acid, vitamins, and antioxidants, which have demonstrated their effectiveness in dermatological studies.
Are DemiDora products cruelty-free?
Yes, ethical standards are just as important to us as effectiveness. None of our products or their ingredients have been tested on animals. We stand for modern, responsible cosmetics.
How long are the products good for after opening?
Our products are formulated for optimal stability. After opening, serums and creams typically have a shelf life of 18 to 24 months. The exact expiration date can be found as a symbol (open jar) on the respective packaging.